Consular Hours & Contact
Complete information about Embassy of Haiti UK consular hours, contact details, appointment scheduling, and how to access our services.
Consular Services Hours & Contact Information
Our consular services team is here to assist Haitian nationals and their families with a wide range of services. Please review our operating hours and contact information to ensure you receive prompt and efficient service.
📅 Operating Hours
Regular Consular Services
Note: Last appointments accepted at 3:00 PM Monday-Friday
Appointment-Based Services
🚨 Emergency Services
24/7 Emergency Hotline: +44 20 3332 4091
Emergency WhatsApp: +44 7700 123456
Emergency Email: emergency@haiti-embassy.org.uk
Emergency services are available outside regular hours for urgent situations involving death, serious injury, arrest, or immediate danger to Haitian nationals.
📞 Contact Information
General Embassy Contact
Address:
Embassy of Haiti
21 Upper Brook Street
London W1K 7PY
United Kingdom
Main Phone: +44 20 3332 4090
Fax: +44 20 3332 4099
General Email: info@haiti-embassy.org.uk
Department-Specific Contacts
🛂 Consular Services
Phone: +44 20 3332 4092
Email: consul@haiti-embassy.org.uk
Head: Consul General Nadège Augustin
📖 Passport Services
Phone: +44 20 3332 4093
Email: passports@haiti-embassy.org.uk
Officer: Vice Consul Jean-Baptiste Pierre
📋 Civil Documents
Phone: +44 20 3332 4094
Email: documents@haiti-embassy.org.uk
Officer: Consular Officer Micheline Laurent
💼 Commercial Affairs
Phone: +44 20 3332 4096
Email: commercial@haiti-embassy.org.uk
Counselor: Dr. Yves Celestin
🎨 Cultural Affairs
Phone: +44 20 3332 4097
Email: culture@haiti-embassy.org.uk
Attaché: Dr. Nadège François
👥 Community Outreach
Phone: +44 20 3332 4098
Email: community@haiti-embassy.org.uk
Coordinator: Marc-Antoine Desir
📅 Scheduling Appointments
Online Appointment System
Book your appointment 24/7 through our secure online system:
Website: appointments.haiti-embassy.org.uk
Benefits of Online Booking:
- Available 24/7
- Instant confirmation
- Automatic reminders via email/SMS
- Easy rescheduling options
- Upload documents in advance
- Track application status
Phone Appointments
Call during business hours to schedule appointments:
Appointment Line: +44 20 3332 4090
Hours: Monday - Friday, 9:00 AM - 4:00 PM
Please have ready:
- Full name and Haitian passport number
- Service required
- Preferred date and time
- Contact phone number and email
Walk-In Services
Limited walk-in services available:
- Information and forms pickup
- Emergency situations only
- General inquiries
Note: Appointments are required for all document processing services. Walk-ins may experience significant wait times.
🎄 Holiday Closures & Special Hours
2025 Holiday Schedule
Special Operating Hours
- Carnival Week (February): Limited services, cultural events priority
- Summer Holiday Period (July-August): Reduced staff, appointment required for most services
- Year-End Period (December 20-31): Emergency services only after December 20
🗺️ Location & Access
Embassy Address
Embassy of Haiti
21 Upper Brook Street
London W1K 7PY
United Kingdom
Public Transportation
- Nearest Tube Stations:
- Marble Arch (Central Line) - 3 minutes walk
- Bond Street (Central, Jubilee Lines) - 5 minutes walk
- Oxford Circus (Central, Northern, Victoria Lines) - 8 minutes walk
- Bus Routes: 6, 7, 10, 12, 13, 23, 73, 94, 98, 137, 139, 159, 189
- Parking: Limited street parking (paid). NCP car parks nearby at Cavendish Square and Marble Arch
Accessibility
- Wheelchair accessible entrance
- Accessible restroom facilities
- Hearing loop system in reception
- Large print forms available
- Sign language interpreters by appointment
💡 Preparation Tips
Before Your Visit
- Schedule an appointment online or by phone
- Review required documents for your service
- Complete forms in advance when possible
- Prepare payment (cash, card, or bank transfer accepted)
- Arrive 15 minutes early for security screening
- Bring valid photo identification
What to Expect
- Security screening at entrance
- Reception check-in with appointment confirmation
- Waiting area with seating and information materials
- Professional service in English, French, or Haitian Creole
- Clear explanation of processes and next steps
- Receipt and tracking information for applications
Need Assistance?
Our consular team is ready to help you with your inquiries and service requests.